Menufy pricing: the monthly plan, the $1.75 order fee and what a restaurant really pays

Menufy's online ordering is priced as a flat monthly plan, reported at $149 a month on an annual contract or $179 month to month, plus a convenience fee of $1.75 per order and a card processing rate reported at 2.75% + 30¢ [1] [2] [3]. The restaurant can pay $0 of the order fee if it passes it on to the customer, according to Menufy [2]. Menufy publishes few of these figures in one place, so the plan prices below come from third-party sites and you should confirm them in a written quote.

If you want to compare it with a free way to take pickup orders from your own menu page, you can build a free menu site with pickup ordering from a photo of your menu. Below: the plan, the order fee and who pays it, processing, a month at three sizes, what Menufy says about delivery apps, contract questions and who it fits.

How much does Menufy cost a month?

Menufy itself describes a "flat monthly plan" without a price in the pages we could read. An older Menufy post from 2018 says its pay-per-use model had no monthly or yearly fee, which describes a past model, not today's [1]. So the plan price you read on a review site may be right today and wrong in a month. Treat $149 and $179 as the best available figures, not a quote.

The $1.75 convenience fee: who pays it

Menufy added a per-order convenience fee, and raised it from $1.50 to $1.75 on December 1, 2023 [2]. Menufy's comparison page says the restaurant can pay $0 if the fee is passed to the customer [5]. That is a choice, not a default: the restaurant decides whether the diner sees a fee at checkout. Whichever way, the fee exists, so the question is who feels it.

• Restaurant absorbs it: a $1.75 cost on every order. On a $30 order that is 5.8% of the sale, before processing.
• Diner pays it: the order looks $1.75 more expensive than the same order at the counter or by phone. Some regulars will call instead.
• Split it: raise the menu price slightly online. That has its own risk if your in-store prices differ.

A fee that stays flat per order is friendlier to big tickets than a percentage. On a $60 catering-style order it is under 3%. On a $9 coffee it is almost 20%. If most of your online orders are small, the flat fee hurts more than it looks.

Card processing on Menufy

One review cites 2.75% + 30¢ for processing, except when the restaurant uses a Clover integration, where the existing Clover processing applies instead [4]. That rate is above what a card-present terminal charges, and it is in line with the online rates most platforms quote. On a $30 order it is 82.5¢ + 30¢ = $1.125. Add the convenience fee and one $30 order costs $2.875 if the restaurant absorbs both, about 9.6%. That is well below a delivery app, but it is not zero, and it is not the same as the headline "no commission".

The rate may differ by account, by the processor and by your volume, so ask what the rate is, whether it is fixed and who the processor is. Do not rely on any page we read.

A month at three sizes

We worked a month of online orders at a $30 average ticket, with the plan at $149 (annual), the $1.75 fee and 2.75% + 30¢ processing. The orders are 150, 300 and 600 a month. "Absorbed" means the restaurant pays the convenience fee; "passed on" means the diner does.

The sums: at 300 orders, 2.75% of $9,000 is $247.50 and 300 × 30¢ is $90, so $337.50; the fee is 300 × $1.75 = $525; the plan is $149. Total absorbed is $1,011.50, and with the fee passed on it is $486.50. At 600 orders processing is $495 + $180 = $675.

What the table says

The fee is the swing factor. At 300 orders a month, who pays $525 decides whether the bill is 11% of sales (absorbed) or 5.4% (passed on). Many small restaurants will find that a diner who sees a $1.75 line will still order; some will not. Test it for a month and compare order counts before you decide.

For comparison, a delivery marketplace taking 20% of the same $9,000 would take $1,800, so Menufy absorbed is cheaper even then. But the marketplace also brings customers who did not know you. Flat-fee ordering only works for people who already have your link.

Menufy and delivery apps

Menufy's own blog says it has negotiated a 12.5% commission with DoorDash and Uber Eats for its partners [6]. It is a claim by Menufy, and we could not verify it elsewhere. If it holds for you, it is lower than the standard marketplace rates in our DoorDash commission and Uber Eats commission guides, but you would also be paying the Menufy plan. Ask for it in writing, with the name of the plan it applies to and whether it is for delivery or pickup.

What Menufy includes, and what it does not say

The plan name, "Marketing + Online Ordering", tells you what you are buying: an ordering page and some marketing tools. Menufy is part of HungerRush, a restaurant software company [7]. What the sources do not make clear: how much of the marketing is done for you, whether the plan includes a real website with your own domain, how many menu changes are included, and who owns your customer list. Ask these:

1. Is the website part of the plan, and who owns the domain?
2. Can I export my customer emails and order history if I leave?
3. Who is the processor, what is the exact rate and can it change?
4. What is the term, and what is the fee to cancel the annual plan?
5. Is the convenience fee shown to my customers, and can I change that?
6. What does support cover, and when are they reachable?

Annual or month to month?

The listed gap is $30 a month, so $360 a year. Annual saves that if you stay the year. Choose month to month if you are testing, have a new menu or expect to change your setup. Choose annual only if you have used a similar service and know your orders will come. Ask what happens if you close or sell: some contracts keep charging.

Who Menufy fits, and who should look elsewhere

Menufy fits a pizzeria, a takeout place or a family restaurant with a steady base of regulars, 150 or more orders a month through its own link and a wish to stop paying a percentage to marketplaces. A flat plan plus a small fee beats a 20% commission quickly.

It fits less well when order counts are low: at 150 orders the plan is a fixed $149 on $4,500 of sales. It also fits less well if you wanted a complete website, brand and search presence for the same money; compare it with ChowNow pricing, Owner.com pricing and BentoBox pricing, which sell similar flat plans at different prices, and with ChowNow alternatives for a wider list.

How to test it cheaply

1. Put your link on your Google Business Profile, your website and a sign at the counter for 30 days.
2. Count the orders that came through it, and what they averaged.
3. Do the sum in the table with your numbers, absorbed and passed on.
4. If the orders do not cover the plan after two months, stop, and do not renew the annual term.

Frequently asked questions

How much does Menufy cost?

Third-party sites report $149 a month on an annual contract or $179 month to month, plus a $1.75 fee per order and card processing [3] [4].

Does Menufy charge a commission?

Its own ordering is a flat plan plus per-order and card fees, not a percentage commission. Menufy says it has a negotiated 12.5% rate with DoorDash and Uber Eats for partners [6].

Who pays the Menufy convenience fee?

The restaurant can pay $0 if it passes the fee to the customer [5]. Decide this before you launch.

Is Menufy free?

Not today. A 2018 post describes an older pay-per-use model with no monthly fee [1]; current plans are reported at $149 or more a month.

Is there a cheaper way to take pickup orders?

Yes: a menu page with pickup ordering and no monthly plan. You can build yours free from a photo of your menu, and more answers are in all our guides.

See also ChowNow vs Menufy for the two plans on the same orders.

Sources

1. We're Adjusting Pricing on November 1, Menufy, 2018, as shown in search results Nov 11, 2026.
2. The Menufy Online Ordering Convenience Fee is Increasing on December 1, 2023, Menufy.
3. All Menufy Plans & Pricing, CostBench, and similar listings, as shown in search results Nov 11, 2026 (plan prices).
4. Review of Menufy's processing rate (2.75% + 30¢), as summarised in search results Nov 11, 2026 (third party; we could not open the original).
5. Online Ordering Comparison, Menufy (fee passed to the customer).
6. Restaurant Delivery App Fees: What You're Really Paying, Menufy (12.5% claim; self-published).
7. Menufy by HungerRush, Fitgap, as shown in search results Nov 11, 2026.

Prices change. Confirm on menufy.com and your own written quote.